COVID-19 (Coronavirus) Update

from Volunteer Federal Savings Bank.

From its very beginnings, Volunteer Federal Savings Bank’s focus has been on community.

“Every individual at our bank is dedicated to the financial, economic and social strength of the communities we serve,” said Rob Rule, president and CEO of Volunteer Federal Savings Bank. “Ours is an extended family, and we extend the same caring attitude to our customers and to each hometown community.”

Both our drive thrus and our lobbies are open to serve you, but the health and well-being of our employees, customers and communities remains a top priority. 

We ask that you follow social distancing guidelines and stay 6 feet apart between persons while inside our bank lobbies.

Please note: If you enter the bank with a face covering, we reserve the right to request that you remove your face covering outside of our entrance door, within security camera view, if we are not able to properly identify you.

If you are feeling sick or have any of the following symptoms: fever, shortness of breath, or a cough, please do not visit the bank. Let’s work together to keep our community safe.

Volunteer Federal offers several ways for its customers to access their accounts at any time and meet their banking needs without visiting a branch, including:

You can access and manage your accounts safely and securely anytime, anywhere using our online and mobile banking options. With online and mobile banking, you can transfer funds, check balances and view transactions, view e-statements, deposit checks using Remote Deposit, manage your debit card and more. Visit or call your local branch for additional information.

Make deposits and withdrawals 24/7 at our convenient ATM locations.

Dial our toll-free number at 1-800-436-5124 for 24/7 access to your Volunteer Federal accounts, including checking accounts, savings accounts, consumer loans, mortgage loans, CDs and IRAs.

For more information on these or to address other concerns, call your local branch at one of the following numbers:

Main Office (downtown Madisonville): 423-442-4545

Madisonville (New Highway 68): 423-442-8866

Sweetwater (Sweetwater-Vonore Road): 423-337-3737

Sweetwater (New Highway 68): 423-337-9326

Tellico Plains: 423-253-3535

Vonore: 423-884-6464